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Fundraising FAQs

For Participants

When and How will I receive my order?

Each organization is assigned a delivery date, which is approx. 2 weeks following the order deadline which should be communicated to you by the organization in advance.  All orders will be individually packaged per customer and delivered to the organization, where they will be distributed to the participant as per their unique code.  

If I forget the unique code, how can I figure it out?

Each participant will be given a unique code, which will be issued at the start of the fundraiser.  The unique code is made up of a 3 (or 4) letter abbreviation of the organization followed by the name of the participant 

For example; PPS / MollyPickett

School; Pioneer Public School

Student; Molly Pickett

How can I easily refer a friend or a family member?

We are an environmentally conscious company and as such, we encourage participants to go paperless when possible, but some may find it easier to collect orders online orders using our brochures (download here) and then put through one online order on behalf of all your sponsors.  Easier still, you can provide any one with the website address and the unique code and they can order online at their earliest convenience... we can even provide an attractive custom email template with a link to the site, you just need to fill in the code.

Will I have to pay for shipping?

No shipping fees are required for deliveries to the organization

Can I order more after the fundraiser is over?

Of course, all our products are available all year round through our retail store, or you can encourage your organization to participate again in our next fundraiser so you can continue your support!

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For Organizations

 

How do we get started?

Once you register and select your chosen delivery date we will send you a 'Welcome Package' email confirming the date and a 'Let's Get Started' pdf providing specific information on what to expect as well as everything else you need to know in order to run a successful fundraising campaign from the start to finish, including; communication/promotion examples.  Reminders and emails for fundraisers will also be sent throughout the campaign.

 

What are unique code(s) and why do we need them?

Unique codes are used to identify the Organization, and the participant in order to ensure the seamless distribution of each individually packed order and take out the guess work of who should be receiving what.  The unique code is made up of a 3 (or 4) letter abbreviation of the organization followed by the name of the participant 

For example; PPS / MollyPickett

School; Pioneer Public School

Student; Molly Pickett

What and when should we communicate with the participants?

Once the campaign has begun, we will provide you with an introductory message to send to all participants introducing the Fundraiser and their unique code and directing them to the website Fundraising shop and website to order products and to answer any questions.  Once the campaign is underway we will send you a reminder message to forward along, and another one in the final week to remind them of the looming deadline.  Finally we will send you once final communication when the order is ready for pick up.  Is as easy as cut and paste.  

When is the deadline and delivery date?

The delivery date is agreed upon once registration is complete.   The deadline for orders will be set 3 weeks prior to the delivery date.   

Do we have to organize the orders to be placed?

Orders are placed online by each customer and therefore do not require any flyer distribution, collection and/or organization on your end. 

Do we have to organize and distribute the orders when they are delivered?

Orders will be individually labeled and packaged per customer and organized based on the unique codes which will identify the participant (and group) the order is associated with.  This should make for easy distribution.

What profits can we expect and when will we receive the payment?

Every organization earns a minimum of 30%, profits increase to 35% after 250 items ordered, and 40% over 751 Items ordered.

Payments will be sent upon completion of delivery (pending any last minute order adjustments)

Did we miss something?  We would love to hear from you.  Contact Us Now